FAQs

Have questions? We have answers.

What areas do you serve?

We serve Savannah, GA, Brunswick, GA, Charlotte, NC, and surrounding coastal and metro areas. Delivery outside these zones is possible—just ask!

How far in advance should I book my rentals?

For best availability, we recommend booking:

6-12 months in advance for peak wedding and event seasons
3-6 months in advance for corporate events and galas
At least 30 days in advance for smaller-scale events
Last-minute orders may incur a rush fee and availability is not guaranteed

Can City to Coast deliver, handle setup, and breakdown?

Yes, we offer full-service delivery, setup, breakdown, and pick-up to ensure seamless execution. Fees may apply depending on theeventsize, time restrictions, and event complexity.

Can I change my order later?

You can make changes up to 30 days before your event, based on availability. We’ll always do our best to accommodate you.

Do you have linens, bars, or lounge furniture?

Yes! We offer linens, tableware, bar setups, and lounge furniture. Bars will be fully added to our catalog this fall—stay tuned!

What is City to Coast payment and cancellation policy?

We offer the following payment options:

50% deposit required at booking
Remaining balance due 14 days prior to delivery

Our cancellation policy is as follows:

Deposits are non-refundable
Cancellations made within 30 days of the event may be subject to full payment

What forms of payment do you accept?

We accept all major credit cards, debit cards, and ACH transfers. Payment links will be included in your invoice.

Who is responsible for damaged or missing rental items?

Clients are fully responsible for lost, stolen, or damaged items. Charges will be applied based on the item’s replacement cost.